ACCI Conference 2026

This study explores the lived experiences of Black women executives in the U.S. hospitality industry, focusing on career advancement, systemic barriers, support systems, and sense of belonging. Despite representing approximately 11% of the accommodation and foodservice workforce, Black women account for only 0.2% of executive positions. Using narrative inquiry, the study privileges participants’ voices to illuminate how overlapping identities of race and gender shape leadership trajectories. Data will be collected through two rounds of semi-structured interviews and optional written reflections with approximately 10 executives across lodging, foodservice, events, and tourism. Guided by Intersectionality Theory and Sense of Belonging Theory, the research examines both structural inequities (mentorship, sponsorship, organizational culture) and relational dynamics (inclusion, microaggressions, belonging cues). Preliminary pilot interviews indicate that sponsorship gaps, exclusion from informal networks, and conditional belonging are central challenges. Findings will inform organizational practices that advance equity, strengthen retention, and improve consumer experiences. By addressing an understudied population in hospitality leadership, the study contributes new insights for workforce development, policy, and consumer well-being.

Author(s): Annemarie Turpin